Bank of America Charged Two ATM Fees in One Visit. Now They're Paying $2.25M Back — If You File by June 29
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Quick one for anyone who banked with Bank of America between 2018 and 2021.
If you ever pulled cash out of an ATM inside a 7-Eleven during that window, you were almost certainly charged two out-of-network fees on a single visit — once when the machine ran a balance check, and again for the actual withdrawal. Same ATM. Same five-minute visit. Two fees.
Bank of America denied doing anything wrong, but they just agreed to pay $2.25 million to settle the class-action lawsuit. Customers who got double-charged are eligible to get some of that money back. Current cardholders will see it land in their account automatically. Former cardholders — anyone who closed their BofA account in the years since — have to actually file a claim.
The deadline is June 29, 2026. That's 44 days from today. If you've moved on from BofA at any point in the last few years, this is the post.
What actually happened
The lawsuit (Schertzer v. Bank of America) hinges on a technicality that's both annoying and entirely predictable for anyone who's argued with a bank about fees.
ATMs inside 7-Eleven stores aren't run by 7-Eleven. They're third-party machines, which means using one with a BofA card counts as an "out-of-network" transaction. BofA's fee disclosure says you get charged for an out-of-network ATM use. Fair enough.
The problem: the machine often runs a balance check first — sometimes because the customer asks, sometimes because of a printed receipt — and that counted as one out-of-network transaction. Then the actual withdrawal counted as a second one. So one trip to the ATM = two fees of around $2-3 each.
You'd see something like this on your statement:
ATM FEE — NON-BOFA $2.50
ATM FEE — NON-BOFA $2.50
Two identical fees, same date, same store. Most people either didn't notice or assumed it was just how out-of-network ATMs work. The lawsuit argued: no, that's not what your fee disclosure said, and you can't charge twice for what is functionally one visit.
BofA settled rather than litigate. They didn't admit to anything. They just wrote a $2.25 million check to make it go away.
Who's eligible
You need to check all four of these:
- You had a Bank of America checking or savings account
- You used an ATM inside a 7-Eleven store (not just nearby — physically inside)
- You were charged more than once in a single ATM visit
- The visit happened between May 2018 and November 2021
If even one of those isn't true, you're not in the class. If all four are true, you're eligible for a payment from the settlement fund. The exact amount per person depends on how many valid claims come in — typical class-action payouts on settlements this size land somewhere between $5 and $40 per person, depending on how many ATM visits you racked up during the class period.
It's not life-changing money. But it's your money. And BofA is the one who's been holding it.
What to do — based on whether you still bank with BofA
If you're a current Bank of America customer: do nothing. The settlement money lands in your account automatically. No form to fill out, no claim to file. You'll see it show up in the months after the August 21, 2026 final approval hearing.
If you're a former Bank of America customer: this is the action item. You have to file a claim yourself, or you get nothing. Here's how:
- Go to OONFeeSettlement.com — that's the official settlement website (run by Kroll Settlement Administration, the court-appointed administrator).
- Click the claim form link on the homepage.
- You'll need your former BofA account number if you have it. If you don't, the form asks for your name, address, and approximate dates you held the account — the administrator cross-references against BofA's records.
- Submit. The form takes maybe 5 minutes if you have your old info, longer if you have to dig through emails for your account number.
- Deadline: June 29, 2026. Late submissions are not accepted. There's no grace period for class actions like this — that's how they're designed.
If you'd rather mail it in, the address is on the settlement site (Kroll Settlement Administration, P.O. Box 225391, New York, NY 10150-5391). Or call 833-447-8321 if you have questions about your specific eligibility. I'd just do it online — it's faster and you get a confirmation.
The honest bigger picture
I'm not going to pretend a $20 settlement check is the financial story of your year. It isn't.
But this case is a textbook example of why fee structure matters, and why I push readers toward fee-free banking and good rewards cards so hard. Bank of America was charging customers $5 for what should have been one $2.50 fee — and it took five years and a class-action lawsuit to claw back even part of it. That's not unusual; it's the model. Big banks profit on confusing fee structures and on customers who don't notice the small numbers stacking up.
The defense against this isn't tracking every transaction. The defense is using accounts and cards that don't charge these fees in the first place. A few that come to mind:
- Chase, Capital One, and SoFi checking accounts all reimburse out-of-network ATM fees (or have larger ATM networks to begin with). Switching means you wouldn't have been double-charged at the 7-Eleven ATM in the first place.
- A no-foreign-fee credit card for any non-cash purchase eliminates this category of friction entirely — if I can swipe a card, I'm not at an ATM. I wrote about why credit beats debit for almost every everyday purchase separately.
- Cap One 360 customers — there's a separate active settlement worth knowing about if you held that account during a different window.
The BofA settlement is fine and you should file if you qualify. But the better long-term play is to stop being someone these "small" fees can quietly bleed in the first place.
File it and forget it
44 days isn't much time, and the form is short. If you've been a BofA customer at any point in the last 8 years and have any memory of using a 7-Eleven ATM during the class window, spend the 5 minutes. Worst case: the claims administrator finds no record and your claim gets denied. Best case: a check shows up later this year.
Either way, calendar the deadline. The next time you scroll past a notice that looks like this in your inbox, take it more seriously than the "you may be entitled to compensation" emails that get filtered to junk.
This post is informational only and not legal advice. Visit OONFeeSettlement.com for official settlement details, the full claim form, and answers to specific eligibility questions. The Final Fairness Hearing is scheduled for August 21, 2026 — settlement terms could change before then, though it's rare at this stage.
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